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I downloaded the updated version of Lightroom today. Immediately when I started using it, my laptop began to consistently freeze up. The longer I stayed in LIghtroom, the more it kept freezing. Sometimes taking up to a minute to unfreeze so i cn get back to work. This was never an issue until the updated version. Is anyone else experiencing this issue? ANd tips on what i can do? Can I go back to the older version if this can't be resolved?
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Hi there, thank you for reaching out. When did it start freezing? Also, go to Settings > Update & Security and check if you have any pending updates there. If so, please update your device and let me know if that works. If you would like to roll back, please find the step-by-step guide in this link: https://adobe.ly/4f9kHDN ^RC
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I understand this might be confusing, but the update isn't within Lightroom itself—it’s related to your device settings. Could you please follow these steps to check for any pending updates?
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To help me understand the issue better, could you please follow these steps to share your system information?
Once saved, you can share the file with me here, and I’ll review it for you. Let me know if you need any further guidance!
^Ritika