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No images that can be imported were found in selected sourse

Community Beginner ,
Apr 24, 2019 Apr 24, 2019

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Dear everyone

I couldn't import any photos since opened Lightroom CC

Couldn't found the way to fix this problem

could I ask why this problem happens?

Thank you

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Apr 24, 2019 Apr 24, 2019

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Hi thuong14k,

Sorry that you cannot import images in Lightroom as you're getting and error that says no images were found in the source.

We'd need some more details to be able to help you better:

  • Version of Lightroom you're using.
  • Your operating system and version.
  • Where are you importing the images from? (like camera card, external hard drive)
  • What type of images are you importing? (Jpeg, DNG, Raw)

Thanks,

Akash

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Community Beginner ,
Apr 24, 2019 Apr 24, 2019

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Dear sir

I am using Lightroom CC 2018 on my personal laptop Asus running on Windows

10

I'm importing images from my laptop

Type of images :JPG

If you need more detail please let me know

Thank you so much for your support

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Please open Lightroom and select Help>>System info

Choose "Copy" and paste the report in your next reply.

~Akash

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Community Beginner ,
May 08, 2019 May 08, 2019

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Lightroom CC version: 2.0.1 (Oct 10 2018)

Operating system: Windows 10

OS Version: 10.0

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 2.5 GHz

Built-in memory: 8081.0 MB

Real memory available to Lightroom CC: 8081.0 MB

Real memory used by Lightroom CC: 228.3 MB (2.8%)

Virtual memory used by Lightroom CC: 221.1 MB

Memory cache size: 0.0 MB

Internal Camera Raw revision: 61

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 7MB / 4040MB (0%)

Camera Raw real memory: 8MB / 8081MB (0%)

System DPI setting: 120 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,

External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 950M (23.21.13.8857)

Application folder: C:\Program Files\Adobe\Adobe Lightroom CC

Settings Folder: C:\Users\thuon\AppData\Roaming\Adobe\Lightroom CC

Adapter #1: Vendor : 10de

Device : 139a

Subsystem : 1a8d1043

Revision : a2

Video Memory : 4065

Adapter #2: Vendor : 8086

Device : 416

Subsystem : 1a8d1043

Revision : 6

Video Memory : 70

Adapter #3: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Headphones (SRS-XB10 Stereo)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: Uninitialized

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: GeForce GTX 950M/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 388.57

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_AMD_multi_draw_indirect

GL_AMD_seamless_cubemap_per_texture GL_ARB_arrays_of_arrays

GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended

GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture

GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility

GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth

GL_ARB_compute_shader GL_ARB_compute_variable_group_size

GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image

GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float

GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control

GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend

GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced

GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility

GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility

GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location

GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport

GL_ARB_fragment_program GL_ARB_fragment_program_shadow

GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments

GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4

GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv

GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64

GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging

GL_ARB_indirect_parameters GL_ARB_instanced_arrays

GL_ARB_internalformat_query GL_ARB_internalformat_query2

GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment

GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect

GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query

GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile

GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object

GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp

GL_ARB_program_interface_query GL_ARB_provoking_vertex

GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior

GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects

GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture

GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops

GL_ARB_shader_atomic_counters GL_ARB_shader_ballot

GL_ARB_shader_bit_encoding GL_ARB_shader_clock

GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote

GL_ARB_shader_image_load_store GL_ARB_shader_image_size

GL_ARB_shader_objects GL_ARB_shader_precision

GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine

GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod

GL_ARB_shading_language_100 GL_ARB_shading_language_420pack

GL_ARB_shading_language_include GL_ARB_shading_language_packing

GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture

GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync

GL_ARB_tessellation_shader GL_ARB_texture_barrier

GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object

GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range

GL_ARB_texture_compression GL_ARB_texture_compression_bptc

GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map

GL_ARB_texture_cube_map_array GL_ARB_texture_env_add

GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar

GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic

GL_ARB_texture_float GL_ARB_texture_gather

GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat

GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two

GL_ARB_texture_query_levels GL_ARB_texture_query_lod

GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui

GL_ARB_texture_stencil8 GL_ARB_texture_storage

GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle

GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2

GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced

GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix

GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra

GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit

GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object

GL_ARB_vertex_program GL_ARB_vertex_shader

GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev

GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers

GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc

GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform

GL_EXT_blend_color GL_EXT_blend_equation_separate

GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract

GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test

GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced

GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit

GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats

GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object

GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4

GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays

GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels

GL_EXT_pixel_buffer_object GL_EXT_point_parameters

GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal

GL_EXT_secondary_color GL_EXT_separate_shader_objects

GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted

GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix

GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap

GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object

GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc

GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc

GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp

GL_EXT_texture_env_combine GL_EXT_texture_env_dot3

GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod

GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object

GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB

GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle

GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array

GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit

GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip

GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug

GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_win32_keyed_mutex

GL_KHR_parallel_shader_compile GL_KHR_no_error

GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore

GL_EXT_semaphore_win32 GL_KTX_buffer_region

GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect

GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture

GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent

GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_command_list

GL_NV_compute_program5 GL_NV_conditional_render GL_NV_copy_depth_to_color

GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp

GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility

GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_fence

GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_program

GL_NV_fragment_program_option GL_NV_fragment_program2

GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4

GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1

GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64

GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent

GL_NV_multisample_coverage GL_NV_multisample_filter_hint

GL_NV_occlusion_query GL_NV_packed_depth_stencil

GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2

GL_NV_path_rendering GL_NV_pixel_data_range GL_NV_point_sprite

GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag

GL_NV_register_combiners GL_NV_register_combiners2

GL_NV_shader_atomic_counters GL_NV_shader_atomic_float

GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load

GL_NV_shader_storage_buffer_object GL_NV_texgen_reflection

GL_NV_texture_barrier GL_NV_texture_compression_vtc

GL_NV_texture_env_combine4 GL_NV_texture_multisample

GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed

GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3

GL_NV_transform_feedback GL_NV_transform_feedback2

GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range

GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit

GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program

GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option

GL_NV_vertex_program3 GL_NVX_conditional_render GL_NVX_gpu_memory_info

GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group

GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced

GL_KHR_blend_equation_advanced_coherent GL_SGIS_generate_mipmap

GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum

GL_WIN_swap_hint WGL_EXT_swap_control

Vào Th 4, 24 thg 4, 2019 vào lúc 21:51 Akash Sharma <

forums_noreply@adobe.com> đã viết:

No images that can be imported were found in selected sourse created by Akash

Sharma <https://forums.adobe.com/people/Akash+Sharma> in *Lightroom — The

cloud-based photo service* - View the full discussion

<https://forums.adobe.com/message/11044196#11044196>

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Please update Lightroom to the latest version from the Creative Cloud desktop app. See Keep your Lightroom version up to date

~Akash

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New Here ,
Dec 30, 2019 Dec 30, 2019

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Hello. I'm having the same issue. 
 Lightroom version: 3.1
Operating system: HP Laptop on Windows 10.
Type of images: JFIF
Thanks alot.

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New Here ,
Mar 30, 2020 Mar 30, 2020

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Good morning

I have the same problem on Lightroom CC

Lightroom CC version: 2.0.1 [ 20181010-2058-b947969 ] (Oct 10 2018)
Operating system: Windows 10
OS Version: 10.0 [18362]
Application architecture: x64
System architecture: x64
Logical processor count: 6
Processor speed: 3.2 GHz
Built-in memory: 12285.5 MB
Real memory available to Lightroom CC: 12285.5 MB
Real memory used by Lightroom CC: 216.1 MB (1.7%)
Virtual memory used by Lightroom CC: 194.7 MB
Memory cache size: 0.0 MB


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New Here ,
Dec 24, 2022 Dec 24, 2022

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Lightroom CC version: 2.0.1 [ 20181010-2058-b947969 ] (Oct 10 2018)
Operating system: Windows 10
OS Version: 10.0 [15063]
Application architecture: x64
System architecture: x64
Logical processor count: 2
Processor speed: 1.0 GHz
Built-in memory: 3996.3 MB
Real memory available to Lightroom CC: 3996.3 MB
Real memory used by Lightroom CC: 197.5 MB (4.9%)
Virtual memory used by Lightroom CC: 137.6 MB
Memory cache size: 0.0 MB
Internal Camera Raw revision: 61
Maximum thread count used by Camera Raw: 2
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 0MB / 1998MB (0%)
Camera Raw real memory: 0MB / 3996MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1366x768
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
Check OpenGL support: Failed
Vendor:
Version:
Renderer:
LanguageVersion:


Application folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Sharique\AppData\Roaming\Adobe\Lightroom CC

Adapter #1: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4
Direct2DEnabled: true
Direct2DPresent: true
GPUDeviceEnabled: false
OGLEnabled: false

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Lightroom CC version: 2.0.1 [ 20181010-2058-b947969 ] (Oct 10 2018)
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.2 GHz
Built-in memory: 3971.8 MB
Real memory available to Lightroom CC: 3971.8 MB
Real memory used by Lightroom CC: 215.9 MB (5.4%)
Virtual memory used by Lightroom CC: 176.1 MB
Memory cache size: 0.0 MB
Internal Camera Raw revision: 61
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 1985MB (0%)
Camera Raw real memory: 0MB / 3971MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1366x768
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
Check OpenGL support: Failed
Vendor: Intel
Version: 3.3.0 - Build 20.19.15.4549
Renderer: Intel(R) HD Graphics 5500
LanguageVersion: 3.30 - Build 20.19.15.4549


Application folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\FUJITSU\AppData\Roaming\Adobe\Lightroom CC

Adapter #1: Vendor : 8086
Device : 1616
Subsystem : 189910cf
Revision : 9
Video Memory : 128
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) HD Graphics 5500
GL_SHADING_LANGUAGE_VERSION: 4.40 - Build 20.19.15.4549
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.4.0 - Build 20.19.15.4549
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_ARB_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_ARB_texture_barrier GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_ARB_texture_swizzle GL_EXT_texture_swizzle GL_ARB_texture_gather GL_ARB_sync GL_ARB_cl_event GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_ARB_transform_feedback2 GL_ARB_draw_indirect GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_ARB_framebuffer_no_attachments GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_ARB_texture_buffer_range GL_EXT_texture_snorm GL_ARB_blend_func_extended GL_INTEL_performance_query GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_geometry_shader4 GL_EXT_geometry_shader4 GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_EXT_shader_integer_mix GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_timer_query GL_EXT_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_INTEL_fragment_shader_ordering GL_ARB_fragment_shader_interlock GL_ARB_clip_control GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_compute_shader GL_ARB_vertex_attrib_binding GL_ARB_texture_view GL_ARB_fragment_layer_viewport GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_texture_storage_multisample GL_ARB_buffer_storage GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_query_buffer_object GL_EXT_polygon_offset_clamp GL_ARB_clear_texture GL_ARB_texture_mirror_clamp_to_edge GL_ARB_debug_output GL_ARB_enhanced_layouts GL_KHR_debug GL_ARB_arrays_of_arrays GL_ARB_texture_query_levels GL_ARB_invalidate_subdata GL_ARB_clear_buffer_object GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_robustness GL_ARB_robust_buffer_access_behavior GL_EXT_texture_sRGB_decode GL_ARB_copy_image GL_KHR_blend_equation_advanced GL_EXT_direct_state_access GL_ARB_stencil_texturing GL_ARB_texture_stencil8 GL_ARB_explicit_uniform_location GL_ARB_multi_bind GL_ARB_indirect_parameters

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May 11, 2021 May 11, 2021

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Lightroom CC version: 2.0.1 [ 20181010-2058-b947969 ] (Oct 10 2018)
Operating system: Windows 10
OS Version: 10.0 [19043]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2.9 GHz
Built-in memory: 7599.3 MB
Real memory available to Lightroom CC: 7599.3 MB
Real memory used by Lightroom CC: 330.0 MB (4.3%)
Virtual memory used by Lightroom CC: 356.2 MB
Memory cache size: 9.8 MB
Internal Camera Raw revision: 61
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 3799MB (0%)
Camera Raw real memory: 0MB / 7599MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1650 (27.21.14.6627)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\ASUS\AppData\Roaming\Adobe\Lightroom CC

Adapter #1: Vendor : 10de
Device : 1f99
Subsystem : 18cf1043
Revision : a1
Video Memory : 3962
Adapter #2: Vendor : 1002
Device : 1636
Subsystem : 16cf1043
Revision : c7
Video Memory : 1ef
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce GTX 1650/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 466.27
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_NV_memory_object_sparse GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_NV_timeline_semaphore GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NVX_blend_equation_advanced_multi_draw_buffers GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_clip_space_w_scaling GL_NV_command_list GL_NV_compute_program5 GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_conservative_raster_pre_snap GL_NV_conservative_raster_pre_snap_triangles GL_NV_conservative_raster_underestimation GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_barycentric GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_memory_attachment GL_NV_mesh_shader GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_representative_fragment_test GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_scissor_exclusive GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_shader_texture_footprint GL_NV_shading_rate_image GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

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Community Beginner ,
Feb 15, 2022 Feb 15, 2022

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Hi, I've been having the same issue from time to time on my Lightroom CC, but now I really need to fix this, I have more than 1700 raws. The file format is CR2 and lightroom doesn't seem to recognize those files. I just updated Lightroom to the latest version. Please help.

 

info from LR:

Lightroom version: 5.2 x64 [ 20220128-1049-86119e0 ] (Jan 28 2022)
NGL Version: 1.28.0.8
WF Version: 4.2 1412aed
VF Version: 0.1.36.2
HIL Version: 40405
Operating system: Windows 10
OS Version: Windows 10 Pro (2009)
Application architecture: x64
System architecture: x64
Computer model: HP HP Z2 Mini G3 Workstation / Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Logical processor count: 8
Processor speed: 3.6 GHz
Built-in memory: 16304.5 MB
Real memory available to Lightroom: 16304.5 MB
Real memory used by Lightroom: 597.2 MB (3.6%)
Virtual memory used by Lightroom: 565.8 MB
Memory cache size: 19.6 MB
Internal Camera Raw version: 14.2 [ 1028 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 8152MB (0%)
Camera Raw real memory: 0MB / 16304MB (0%)
System DPI setting: 216 DPI (high DPI mode)
Desktop composition enabled: Yes
Graphics Processor Info: DirectX: NVIDIA Quadro M620 (27.21.14.6089) - 2 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU3, hard: success, soft: success, al: No, dl: No
OS Media Capability: true

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Community Beginner ,
Feb 17, 2022 Feb 17, 2022

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I later "resolved" the issue by transfering all of the raws to an external hard drive. Once I did that, Lightroom suddenly recognized all the files and imported them without a problem.

 

I'd still wish to resolve the issue because of its inconvenience.

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New Here ,
Oct 26, 2022 Oct 26, 2022

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I recently started having the same problem as the others in this thread, i resolved the issue by switching from "NTSC" to PAL mode on the camera. hope this helps.

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Enthusiast ,
Oct 26, 2022 Oct 26, 2022

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Interesting, NTSC and PAL are analog video formats.

I wonder how they come into play here.

 

Tim

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New Here ,
Oct 30, 2022 Oct 30, 2022

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I tried moving the photos I wanted to import from the CF card to an SSD before prompting the import dialogue menu but the issue persists and I cannot see any photos available to select for import.

 

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Jun 24, 2023 Jun 24, 2023

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I am having the same issue. I just downloaded lightroom 6.4 on my Macbook. I have never had this issue before and I did not change any of my camera settings and they are the exact same cards and card readers. I have done hundreds of imports this same way, but I have never had this problem. The only variable that has changed is I downloaded the newest version of lightroom and the problem appeared after that. I am importing the images from my Sony a7R IV from the stock SD cards. They are all RAW images. 

Lightroom version: 6.4 MAS arm64 [ 20230601-0912-70a59ed ] (Jun 1 2023)
NGL Version: 1.33.0.12
WF Version: 5.4 6f5ff00
VF Version: 1.0.135.5
HIL Version: 40405
CAI Version: adobe_c2pa/0.4.2 c2pa-rs/0.18.0

Operating system: macOS
OS Version: macOS 13.4.1 (22F82)
Application architecture: arm64
Computer model: MacBookPro18,1 / Apple M1 Pro
Logical processor count: 10
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,092.0 MB (6.6%)
Peak memory used by Lightroom: 1,581.0 MB
Memory cache size: 1,300.4 MB

Internal Camera Raw version: 15.4 [ 1508 ]
Maximum thread count used by Camera Raw: 6
Camera Raw SIMD optimization: Neon
Camera Raw virtual memory: 0MB / 8191MB (0%)

Display: 3456x2234

Graphics Processor Info: Metal: Apple M1 Pro
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: /Applications
Settings Folder: /Users/alyse.m.olsen/Library/Containers/com.adobe.mas.lightroomCC/Data/Library/Application Support/Adobe/Lightroom CC
Library Folder: /Users/alyse.m.olsen/Pictures/Lightroom Library.lrlibrary

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Community Beginner ,
Nov 29, 2024 Nov 29, 2024

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Five years and no solution. I'm having the same issue. I am using the lastest version of Lightroom version 8 20241003 build (not Classic) on a PC two weeks ago. I'm extracting compressed raw photos (the format is CR3) from Canon R5MKII. I can work around this by downloading the photos from the camera to the PC and then uploading them, but why not fix this bug?

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Adobe Employee ,
14 hours ago 14 hours ago

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Hey @Beefoe! I totally get how frustrating that can be. I'm here to help! That "No images that can be imported were found in the selected source" message when trying to import photos from your camera is a known issue with Lightroom. The team is actively working on fixing it. You can check out more about these known issues here: https://adobe.ly/418C5ol

 

In the meantime, here are some things we can try:

  1. Unplug and Replug the Camera: Disconnect the camera from your computer and then reconnect it. This can help refresh the connection.
  2. Restart Lightroom: Close and reopen the Lightroom application to reset its state.

I hope this helps! Let me know if you have any questions.
- Alek

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