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No internet connection - lightroom

New Here ,
Sep 02, 2022 Sep 02, 2022

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Hi guys,

My lightroom is saying I have "No Internet Connection" even though my phone in connected to the internet and working fine. I have just bought a new Iphone and have changed all of my information over from my previous iphone and everything is working apart from my lightroom app..not sure if the new phone is the problem but it seems very strange. If i go onto the web version of lightroom it works fine. I have tried uninstalling the app and restarting my phone but no luck. I am now at a total loss on what to do... If someone could help me out that would be much appretiated. 

Thanks

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iOS: iPhone

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correct answers 1 Correct answer

New Here , Sep 02, 2022 Sep 02, 2022

Ok, I figured it out. It was my VPN causing havock with my connection. 

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New Here ,
Sep 02, 2022 Sep 02, 2022

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Ok, I figured it out. It was my VPN causing havock with my connection. 

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Adobe Employee ,
Sep 05, 2022 Sep 05, 2022

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Hi,

glad that you figured it out.
What VPN client did you use and which country were you in when this happened?

Thanks,
Ignacio

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