Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

No premium

New Here ,
Jan 08, 2021 Jan 08, 2021

Estoy pagando la mensualidad para premium pero ya van varias ocasiones que me quita las funciones premium y no puedo rescatar mis compras y tengo que cancelar y de nuevo suscribirme.

185
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 08, 2021 Jan 08, 2021
LATEST

I see no Lightroom subscription for the email address you used for the help forum here.  Please see this help advice, and try Restore Purchase: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

When you say Premium functions are taken away, does this happen with just one account, or when you sign into a second account?  If you subscribe one Lightroom account, iTunes cannot subscribe a second Lightroom account at the same time.  

 

If you still need help, please contact Adobe Support directly. Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines