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No premium

New Here ,
Jan 08, 2021 Jan 08, 2021

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Estoy pagando la mensualidad para premium pero ya van varias ocasiones que me quita las funciones premium y no puedo rescatar mis compras y tengo que cancelar y de nuevo suscribirme.

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iOS, Mobile, Problem or error

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Adobe Employee ,
Jan 08, 2021 Jan 08, 2021

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I see no Lightroom subscription for the email address you used for the help forum here.  Please see this help advice, and try Restore Purchase: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

When you say Premium functions are taken away, does this happen with just one account, or when you sign into a second account?  If you subscribe one Lightroom account, iTunes cannot subscribe a second Lightroom account at the same time.  

 

If you still need help, please contact Adobe Support directly. Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.

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