No puedo abrir Adobe Lightroom (v 5.5) en mi PC con sistema operativo Windows 10

[amadorvt]

Tengo suscripción para las aplicaciones Adobe y actualmente no puedo abrir Adobe Lightroom, versión 5.5. Se queda colgado y no se abre. He intentado con versiones anteriores y tampoco puedo abrirlo.

No tengo probelmas para abrir Lightroom Classic ni Photoshop.

Cumplo todos los requisitos mínimos del sistema para LIghtroom según he comprobado.

Alguién me puede ayudar.

Gracias!

[Ranjisha Sengupta]

Hi there,

Thanks for reaching out. I'll need more information to help you with this.

You can use the Creative Cloud app to check the version of Lightroom & do any pending updates.
Has this happened since a recent change in your computer or a recent update in Lightroom? What troubleshooting steps have you tried?

If you have your files synced, please try out these steps.

Try opening Lightroom by right-clicking and selecting 'Run as Administrator as the first step.

If this does not help, try these steps:

Go to the following location

• C:\Users\<Username>\AppData\Local\Adobe\Lightroom CC
• Press the Windows > Enter 'Run' > Type %localappdata%\Adobe
• Rename the Lightroom CC folder as 'Lightroom CC.old' (add .old at the end)
• Restart Lightroom.

Let me know how it goes,

Thanks!

Ranjisha