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No puedo abrir Adobe Lightroom (v 5.5) en mi PC con sistema operativo Windows 10

New Here ,
Sep 20, 2022 Sep 20, 2022

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Tengo suscripción para las aplicaciones Adobe y actualmente no puedo abrir Adobe Lightroom, versión 5.5. Se queda colgado y no se abre. He intentado con versiones anteriores y tampoco puedo abrirlo.

No tengo probelmas para abrir Lightroom Classic ni Photoshop.

Cumplo todos los requisitos mínimos del sistema para LIghtroom según he comprobado.

Alguién me puede ayudar.

Gracias!

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Adobe Employee ,
Sep 20, 2022 Sep 20, 2022

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Hi there,

 

Thanks for reaching out. I'll need more information to help you with this.

 

You can use the Creative Cloud app to check the version of Lightroom & do any pending updates.
Has this happened since a recent change in your computer or a recent update in Lightroom? What troubleshooting steps have you tried?

If you have your files synced, please try out these steps.

Try opening Lightroom by right-clicking and selecting 'Run as Administrator as the first step.

If this does not help, try these steps:

Go to the following location

  • C:\Users\<Username>\AppData\Local\Adobe\Lightroom CC
  • Press the Windows > Enter 'Run' > Type %localappdata%\Adobe
  • Rename the Lightroom CC folder as 'Lightroom CC.old' (add .old at the end)
  • Restart Lightroom.

 

Let me know how it goes,

Thanks!

Ranjisha

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