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Not able to upload from camera roll

New Here ,
Feb 20, 2023 Feb 20, 2023

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Help! My Lightroom app on my phone stopped allowing me to upload photos from my camera roll. It just shows a black screen and says tap to upload or swipe (won't work for either). I have deleted lots of photos too from camera roll to see if that was the issue. 

BE4FE4F0-460F-4EA3-81BC-7DD61BAC2427.png

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iOS: iPhone

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Adobe Employee ,
Feb 20, 2023 Feb 20, 2023

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I'll help you figure this out. What version of iOS & Lightroom mobile are you currently on?

 

Try this in the settings of your iPhone.

  • Go to Settings > Lightroom > Photos
  • Set 'Allow Photos Access' to 'All Photos'
  • Restart the device.

 

Let me know how it goes.

Thanks!
Sameer K

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