• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Not accessing premium features but pay for subscription

New Here ,
Jul 14, 2023 Jul 14, 2023

Copy link to clipboard

Copied

I pay for a monthly subscription to LR but am unable to access premium features or restore purchase of the subscription. 

 

TOPICS
iOS: iPhone

Views

182

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

Hello @rhetoricjunkie 

If your iTunes / iOS Settings show you that there is indeed a current and valid subscription to Lightroom Mobile, please try using Restore Purchase in the LR iOS app Settings.  See this page for troubleshooting details: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

LATEST

As I explained, it isn't letting me restore purchases.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines