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Odd exported file

Community Beginner ,
May 17, 2025 May 17, 2025

When exported the jpeg looks odd and there are squared of areas of unedited file?

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Windows
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correct answers 1 Correct answer

Adobe Employee , May 20, 2025 May 20, 2025

Thanks for the info! Go to the Edit menu in Lightroom, then Preferences, and select Performance from the left panel of the window. Set Use Graphics Processor to Custom and ensure that the option to Use GPU for Export is unchecked (see the attached screenshot). Once done, relaunch Lightroom and export the image again to check if that makes a difference. 

If it helps, try reinstalling the NVIDIA drivers from scratch (preferably the Studio drivers).


Thanks,
Nikunj

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Adobe Employee ,
May 20, 2025 May 20, 2025

Hi, thanks for reaching out! 

Looking at the image you shared, it looks like you applied Enhance > Denoise to it before exporting. Are you getting similar results with images you're exporting without Denoise? 

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the text with us by either pasting it here as a reply or by pasting it in a text file and sharing the file with us. 


Thanks,
Nikunj

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Community Beginner ,
May 20, 2025 May 20, 2025
Thanks for replying, yes have applied Enhance DeNoise before export, this
image I've cropped heavily as it was a handheld shot at high ISO. My System
Info is as follows: Lightroom version: 8.3.1 x64 [ 20250505-2344-4fb7147 ]
(May 5 2025)
NGL Version: 1.41.0.11
WF Version: 7.3 5f6f02e
VF Version: 1.0.154
HIL Version: 40501
CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
PH Version: 5.2

Operating system: Windows 11
OS Version: Windows 11 Pro (2009)
Application architecture: x64
System architecture: x64
Computer model: Gigabyte Technology Co., Ltd. H610M H V2 / 12th Gen
Intel(R) Core(TM) i7-12700
Logical processor count: 20
Processor speed: 2.1 GHz
Real memory available to Lightroom: 32532.0 MB
Real memory used by Lightroom: 1061.0 MB (3.2%)
Virtual memory used by Lightroom: 1148.8 MB
Memory cache size: 303.2 MB

Internal Camera Raw version: 17.3.1 [ 2227 ]
Maximum thread count used by Camera Raw: 11
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 14218MB (0%)

Display: 1920x1080
System DPI setting: 96 DPI
Dark Mode: No
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,
External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 4060 (32.0.15.6094) -
8 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init:
I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Admin\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Admin\AppData\Local\Adobe\Lightroom CC\Data

--
S.R.Ravi
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Adobe Employee ,
May 20, 2025 May 20, 2025

Thanks for the info! Go to the Edit menu in Lightroom, then Preferences, and select Performance from the left panel of the window. Set Use Graphics Processor to Custom and ensure that the option to Use GPU for Export is unchecked (see the attached screenshot). Once done, relaunch Lightroom and export the image again to check if that makes a difference. 

If it helps, try reinstalling the NVIDIA drivers from scratch (preferably the Studio drivers).


Thanks,
Nikunj

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Community Beginner ,
May 20, 2025 May 20, 2025
LATEST
Hi Nikunj,

Many thanks for the reply and solution. It worked: MANY Thanks!! Warm
regards,

--
S.R.Ravi
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