Old Lightroom Mobile disappeared from iPhone...

Report · Jun 28, 2019

[Moderator moved from Adobe Creative Cloud to Lightroom for mobile & Apple TV .]

It seems it automatically updated to a new consumer version and all my synced desktop images are gone with no way to load. Completely different program! What I have how is crap for the consumer. I am a pro and need the old app back. I have Creative Cloud subscription. Please help.

thanks.

Report · Jul 02, 2019

The app has been incrementally updated over the years but doesn't look too different from when I first started using it. Now it even has more features I'd have thought.

What features or requirements are you missing? And can you remember the last version number you had installed?

Can you still see your images at http://lightroom.adobe.com

Report · Jul 02, 2019

I can see my images on http://lightroom.adobe.com as they used to be in LR. However when I open LR for iPhone is looks completely different and my photos have disappeared. Only a couple from IPhoto display. Completely different app. Adobe has been unable to help or explain. Thanks for responding.

Report · Jul 02, 2019

You’re in the new “home” screen. At the very top, tap the second icon, which is supposed to look like a few books, to see your library.

Mike

Report · Jul 02, 2019

Thanks. But all my previously sync'd photos (of which there are many)

from my desktop collections do not appear when clicking on the "books"

icon. I have deleted and re-installed the app. wifi is enabled. Phone

has been rebooted. Collection on the desktop LR is set to sync. There

is no option on the app to import from the desktop LR. This all worked

perfectly fine until it auto updated. I am pretty technically savvy. App

is currently useless. I do appreciate the responses.

Thanks, Tom

Report · Jul 02, 2019

Hi Tom,

Do you either have:

Two different Adobe IDs? (And may to signed into the iPhone with a different one?)

or

Do you have multiple Catalogs in Classic and are currently syncing the one you see on your iPhone? (you can only sync one Catalog at a time to the Cloud/Mobile)

Report · Jul 03, 2019

Thank you, thank you! I did not know that another account existed. I

logged into the right account and problem solved!

Thanks, again.

Tom