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P: Application Crash ( (8494580) )

New Here ,
Jun 19, 2023 Jun 19, 2023

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ahoj, po aktualizaci Lightroomu mi nejde kliknout na ikonu presety, když to udělám, program se sekne a vyskočí chyba, poté se vypne, aktualizace se provedla dnes, co s tím prosím?

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correct answers 1 Pinned Reply

Adobe Employee , Jun 19, 2023 Jun 19, 2023

Setting status, adding bug number

 

It looks like this is an Application Hang that is unexpectedly providing a crash dialog.  The next update should eliminate the erroneous crash report and allow us to further diagnose the App Hang with MS. 

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Setting status, adding bug number

 

It looks like this is an Application Hang that is unexpectedly providing a crash dialog.  The next update should eliminate the erroneous crash report and allow us to further diagnose the App Hang with MS. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Jun 17, 2023 Jun 17, 2023

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Ever since upgrading to the latest Lightroom Desktop 6.4 (cloud-based) app release I've had MAJOR performance and stability issues. Trying to start brushing on a photo can take 30 seconds or more before it starts working, and VERY often results in the app crashing. Trying to use the AI de-noise feature often results in the app crashing. Using the healing brush commonly causes the app to crash. Overall the app is crashing multiple times an HOUR - almost completely unusable. I've also experienced two full system crashes in the last two days while using Lightroom Desktop.

 

I verified I'm on the latest NVidia Studio Graphics Driver and my laptop is relatively new (Dell XPS 15 12th Gen Intel Core i7) with 64 GB RAM. Is there some way to resolve these stability and performance issues?

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Community Beginner ,
Jun 18, 2023 Jun 18, 2023

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i'm also noticed bad perfomance after latest update, now, if i open "presets" tab and try to switch photo, it will take 15-20 seconds, instead of 1 >_<

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New Here ,
Jul 21, 2023 Jul 21, 2023

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I've been having the same issue!!  Extremely frustrating to the point I'm looking for a new photo editing software program.

 

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