P: Lightroom on android - Using Edit Replay not working and shows Couldn't complete share error

[SUBHRANIL318392190npb]

Whenever I click on Create Edit Replay in Lightroom Mobile Android, I get the error Couldn't Complete Share. 

[Rikk Flohr: Photography]

Can you post a screen capture of the error you are recieving?

[SUBHRANIL318392190npb]

Here's the error screenshot 

[Henning5ED6]

Unfortunately I have the exact same issue.

[Shreedhar Bhat]

Hi Community, 

Even I am getting the same exact error. 

Couldn't find out any solution, has anybody solved it already?

Thanks in Advance

[Henning5ED6]

No, not yet and no answer from Adobe. It's really anoying.

[Shreedhar Bhat]

Hi Community,

I tried updating the app and also waited for some time to check if it gets resolved by itself. But it doesn't look like that the issue is gonna be released. So seeking the help here. 

Whenever I try to use Create Edit Replay in Lightroom Android App, I get the error as "Couldn't complete share". I am a premium member too. Please help me to get it resolved. 

NOTE : I have 3GB free memory, so it doesn't seem to be related to memory as well.

Hoping to find help soon,

Shreedhar Bhat

[Paweł Richert]

I have the same problem on realme 9 pro plus, updating the application and phone did not help, reinstalling and clearing the cache did not help. 😞

[Rikk Flohr: Photography]

The team is requesting diagnostic logs from those afflicted.

Android Log File

Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open your email client after a few moments and attach the logs.

Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

b)Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open up your email client after few moments and attach the logs.

[Stéphane.B.]

I have sent multiple diagnostic logs to Adobe support in the past year and have never received an answer. This is getting really annoying

[Asrar35034095h5ed]

Hi!

Got a new tablet(Lenovo p11) and tried to use the export replay function after finishing up a picture.

It always says, it can't finish share.

I had the same problem on my phone (Xiaomi Note 12).

Hast anyone a solution to this problem?

Please?

Best regards!

[Asrar35034095h5ed]

Bump

[Rikk Flohr: Photography]

We are not currently experiencing numbers of people having this issue.  Th team would like to collect a diagnostic log from you. 

Close Lightroom

Open Lightroom

Attempt to save Edit Replay

When failure occurs, create a log. 

Android Log File

Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open your email client after a few moments and attach the logs.

Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

b)Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open up your email client after few moments and attach the logs.

When you've done that, communicate your Adobe ID to us and we will watch for the log. 

[Asrar35034095h5ed]

Hey, sorry for the delay. I did as you said and just sent the log.

My Adobe id is Asrar Asrar(I hope that's the one you need, otherwise let me know).

Thanks for looking into it!

[Asrar35034095h5ed]

Could you find a solution / need more Infos? I've seen several threads regarding this, I'm sure there are more people having issues with that function.

Thank you,

Asrar

[Colorful_Gemstone5E79]

I keep getting a error when I greate edit replay from my phone or tablet

I use a oppo 5 5G phone and Oppo Neo Pad tablet

Is there certain specs or requirements needed from my devices?

I need help to resolve this issue

[Sameer K]

Hey, @Colorful_Gemstone5E79. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I've reviewed your account & you have an active subscription.

Please share more details, like the version of Lightroom, Android OS details, screenshots & video recordings of what you see. Does this happen with both devices?

Log on to Lightroom Web (https://adobe.ly/3TKo7Fl) and check for all the images that have synced and uploaded to the cloud. Once everything is backed up to the cloud, uninstall Lightroom, install it again from the PlayStore, and check how it goes.

Looking forward to hearing from you. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

[Stéphane.B.]

Whenever I choose to create an edit replay, I get a "couldn't complete share" error at the bottom of the screen.

I read other people having the same issue but adobe doesn't seem to care.

I use a oneplus Nord 5 and my sytem is up to date.

I need some assistance.

[Stéphane.B.]

Up

[Stéphane.B.]

Only answer I got form support was "You didn't specify the right phone model". I got a Nord2, not Nord5.

ARE YOU KIDDING ME ADOBE ?

I sent multiple logs to the support in the past year and never had an answer.

[Michael_Fandi�o9999]

Cuando edito una foto y quiero crear el vídeo de repetición de edición me sale un error, cómo lo puedo solucionar.

[CMass]

Hey! @Michael_Fandi�o9999, 

¿Puedes compartir qué error estás viendo y qué versión de Lightroom estás usando?

^CM

[Michael_Fandi�o9999]

Al momento de crear la repetición de edición me arroja el error que aparece
en la parte de abajo

[Michael_Fandi�o9999]