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Paid and can't access my subscription

New Here ,
Mar 14, 2021 Mar 14, 2021

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I have paid for my subscription. I have traveled to the Middle East from North America on work. Now I find out I have lost my original account with my work. I purchased it again using the same email nlfirstaid@gmail.com. It still won't allow me to access yet the payment schedule has been received. It said I am denied the free trial.  Very frustrating. And no way of contacting anyone. Soon looking for another product....can someone assist????

WhatsApp Image 2021-03-14 at 8.08.58 PM (2).jpegWhatsApp Image 2021-03-14 at 8.08.58 PM (1).jpegWhatsApp Image 2021-03-14 at 8.08.58 PM.jpeg

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