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P: Cannot use Pencil 2 on IPad Pro to use Mask/Brush.

Community Beginner ,
Nov 28, 2021 Nov 28, 2021

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Using finger wil work, using pencil for radial and linear mask also no problem.

Using the latest version of  IPadOS, Lightroom App on IPad Pro 11 inch.

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correct answers 1 Correct answer

Adobe Employee , Dec 17, 2021 Dec 17, 2021

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New Here ,
Aug 15, 2021 Aug 15, 2021

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Does Lightroom for iOS support palm and finger rejection on iPad? I keep getting accidental taps when trying to use my Apple Pencil with Lightroom, and it's annoying. I can't find anything related to it in the menus, and after contacting support it seems this isn't supported?!? I'm pulling my hair out here, since other Adobe products like Fresco and Photoshop support this. Is there at least a plan to implement this? Or at least some way of disabling finger gestures for brushes and what not?

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New Here ,
Nov 11, 2021 Nov 11, 2021

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I'm having the same issue. it seems very odd that Adobe would hove this function out when it is available on their other iOS products

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Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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Hi @oeht 

Please see https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-ipados-7-0-brush-does-n... 

Is this what you're seeing, and does the troubleshooting suggested help you?

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Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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Charlie,

 

Unfortunately that doesn't help. The answer you gave I already tried.

All I can do with the pencil is moving the pencil symbol on the canvas.

Size 100, Feather 0-100 (I tried all settings), Flow 100. When changing one of these settings I see the change on screen, but when trying to use it, it is not working.

 

Theo

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Adobe Employee ,
Nov 30, 2021 Nov 30, 2021

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Hi Theo, I was able to repro your issue when my Apple pencil 2 didn't work (lost some functionality), after upgrading iOS on iPad to the latest 15.1. This is what helped to resolve it:

"Make sure to center your Apple Pencil (2nd generation) on the magnetic connector on the right edge of the iPad. ... Restart your iPad, then try to pair again. Go to Settings > Bluetooth and make sure that Bluetooth is turned on."

 

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Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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Elmira,

 

Yesterday I installed the latest version for the IPad (15.1) and tried all sort of combinations (pencil disconnecting/reconnecting, IPad on/off, pencil on the right-side and the left-side, bluetotth off/on, etc.), but unfortunately still no success. If you ned more information, just let me know. Something I haven't mentioned before is that I'm using Lightroom in the Dutch version.

 

Thanks again,

Theo

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Community Beginner ,
Dec 11, 2021 Dec 11, 2021

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Elmira,

I sent you a mp4.file which shows the issue. Any further suggestions or do I have toi wait for an update of the Lightroom-app?

 

Theo

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

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Hello @oeht 

Lightroom iOS v 7.1 is released today, and while it is rolling out slowly this week you can obtain the update if you search for the Lightroom app listing in the Appstore app.  

 

The LR iOS team decided to not support the "Only Draw with Apple Pencil" option which I believe should improve the interactivity of the pencil with edit controls.  Hope this info helps!

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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Is anyone experiencing an issue with the new masking update in Lightroom mobile?? I cannot use my Apple Pencil to create a brush stroke, yet I can use my finger. I understand how to use it, so I do not need help navigating the brush tool. I just want to be able to use my Apple Pencil to create precise edits!!! So frustrating. Any help is appreciated. 

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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I'm having trouble understanding how this reply 'solved' the issue. 

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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Charlie, installed the update, even uninstalled the app, re-installed, but still not able to use the pencil as a brush-mask. I see (below?) I am not the only one with this (if I may say so) very annoying bug....

 

Theo

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Adobe Employee ,
Dec 14, 2021 Dec 14, 2021

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Hi @oeht , @TaeAnnPhoto 

Using the 7.1 app that released just yesterday, I am able to use a pencil to both select the " + " button to start a new mask, and also select "Brush" from the menu, and then start applying a mask as a brush.  For me, it no longer matters if I toggle On/Off the setting "Only Draw with Apple Pencil" in iOS Settings > Apple Pencil.  Does it help if you toggle this?

 

If you are indeed updated to Lightroom iOS 7.1, and this issue persists, can you share what device model and iPad OS version you are using?  Also, are you using a 1st or 2nd Generation Pencil?

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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Charlie,

IPad, see attached screenprint,

Using the Pencil 2 (the one that charges on top of the Ipad.

Maybe language has something to do with it (just guessing)?

 

Theo0E246704-A8DD-4437-BC64-13387CC01874.jpeg

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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Forgot to mention: toggle 'only draw...' does not make a difference.

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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I have the IPad Air 4 and the 2nd Generation Pencil. Everything is up to date. 

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New Here ,
Dec 15, 2021 Dec 15, 2021

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Hello folks, 

i have got the same problem. Pencil 2. Gen + iPad Pro 2021 works not in combination with Brush-Mask.... Update to 7.1 didn't solve the problem! 

 

Reopen this Task pls. 

 

Thanks!

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Community Beginner ,
Dec 15, 2021 Dec 15, 2021

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I downloaded Lightroom CC and tried to use the Apple Pencil with the brush tool on my sisters brand new IPad Pro. Didn't work on her device either. This is beyond frustrating and I hope there's a solution soon. 

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Community Beginner ,
Dec 15, 2021 Dec 15, 2021

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Just got my new iPad and was really surprised that this turned out to be such a big issue. It basically makes quite a few workflows (editing curves, straightening an image, drawing masks) super tedious as you always either zoom or draw by accident. 

It would be really amazing if this could be improved soon – especially since both Photoshop and Fresco already seem to support it on iPad. 

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Adobe Employee ,
Dec 15, 2021 Dec 15, 2021

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@oeht , @TaeAnnPhoto 

I can't understand yet why this is working for me but not you.  I move my Apple Pencil 2 from an iPad Pro 2020 (11-inch) to an older iPad Pro 2018.. Both are now running iOS 15.2., and also an iPad Air 4th Gen still on iOS 14.8.  The pencil works on each of these devices for me with LR iOS 7.1, regardless of the "Only Draw with Apple Pencil" setting I previously mentioned.  I have also tried multiple languages as was suggested, and still the pencil works for me.

Does the Apple Pencil control other items inside Lightroom outside of the Masking edit view?

 

Could you please do a favor and send me video screen captures of the workflows on your devices.   See how: https://support.apple.com/en-us/HT207935

You can select my user name here and send me directly for the sake of privacy.  Files can get large, so feel free to put the video in a Lightroom album, share the album, and send me a link.

 

Also, to help me understand what your pencil may be doing when I see screen recordings, please go into LR app Settings > Gesture Shortcuts, and turn on Show Touches.  That puts a red dot on the screen each time your finger or pencil touches the screen.

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Adobe Employee ,
Dec 16, 2021 Dec 16, 2021

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Hello @oeht and @TaeAnnPhoto 

I got your videos, thank you!  Are you resting your hand on the screen while you use the pencil?  Other comments below in this thread have me wondering if this is what's happening.  Still, when I rest my hand on my screen while using the pencil, I cannot reproduce masking/brushing problems from your videos.   I'll log a bug, but the steps our developers will need to know to debug this still aren't clear.  If you do reproduce this only when resting your hand on the screen while you draw/paint, and not when only your pencil touches the screen, please let me know. 

 

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Community Beginner ,
Dec 16, 2021 Dec 16, 2021

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Charlie, Tomorrow I'll send my video which should make clear what the issue is. Your suggestion of resting the handpalm on the screen? That's not the case.

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Community Beginner ,
Dec 16, 2021 Dec 16, 2021

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I work with my IPad propped up so that my hand does not touch the screen while I edit. So, no my hand is not resting on the screen, and my Apple Pencil is the only thing touching the screen. 

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Adobe Employee ,
Dec 16, 2021 Dec 16, 2021

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Thanks @oeht 

Please remember my request mentioned in a previous post to turn on "Show Touches"

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New Here ,
Dec 16, 2021 Dec 16, 2021

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Since the update to 7.1.0 Lightroom is ignoring the “Only Draw with Apple Pencil” OS setting, which makes brush work extremely tedious when needing to zoom and move the image around. I've tried restarting, re-pairing my pencil, etc. The problem does not occur in other apps. I'm on a 2021 12.9" iPad Pro, iPadOS 15.2.

 

Is there a way to roll back to the previous version of Lightroom until this is resolved? 

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Community Beginner ,
Dec 16, 2021 Dec 16, 2021

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@Charlie.D : link tot the video file: https://adobe.ly/3pYB5Po

Hop this works and makes my issue clear.

 

Theo

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