Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Pay for Light Room Premium, Premium Features Don't Work

Community Beginner ,
Apr 11, 2020 Apr 11, 2020

Help! I pay for LR Premium, but the features don't work. It says my trial is expired. When I click 'restore purchases' I get the 'duplicate purchase' error. I don't believe I have another Adobe ID other than the one I'm on. 

241
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 14, 2020 Apr 14, 2020
LATEST

Hi again 'Killabay'

We are truly sorry for the difficulty you've experienced, and believe we have now resolved the issue. Please let us know if you are still not able to access Lightroom Premium service.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines