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I pay for premium features every month, yet the features don't work.
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Have you tried to Restore Purchase as outlined below?
https://helpx.adobe.com/uk/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html
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@Wim5C39 I've just checked the server-side and it looks to me that you have an Acrobat Premium subscription applied which does not include the Lr service. @vazielinski not sure if you still have problems, if so just triy to re-sign-in with the same adobe-id which you use for this forum? - Hope this helps, Guidi/ Lr QE