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Permanently deleted all photos - is recovery possible?

New Here ,
Jan 12, 2022 Jan 12, 2022

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Hi I Accidentally deleted all Lightroom photos including the deleted album is there anyway lightroom has a server back up because I have over 5k photos that are very important but no way of accessing them, is there any way to get these back from the server

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Android , Chrome OS , iOS: iPhone , iPadOS , macOS , tvOS: Apple TV , Web , Windows

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correct answers 1 Correct answer

Adobe Employee , Jan 12, 2022 Jan 12, 2022

Recovery depends upon several factors.

 

We would need to confirm your Adobe ID where the photos were stored.

 

A quick check of the ID with which you've used at this forum shows ~2K images deleted in the past week.  When were the other 3K items deleted from the "Deleted Items" folder? 

 

To help improve systems and to provide information to others who may be in this situation, it would be helpful to know why you deleted them from active image status and the trash as well. 

 

In any case recover

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Recovery depends upon several factors.

 

We would need to confirm your Adobe ID where the photos were stored.

 

A quick check of the ID with which you've used at this forum shows ~2K images deleted in the past week.  When were the other 3K items deleted from the "Deleted Items" folder? 

 

To help improve systems and to provide information to others who may be in this situation, it would be helpful to know why you deleted them from active image status and the trash as well. 

 

In any case recovery of image and video files may be possible but the membership in Albums, Folders, etc would not be recoverable. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Mar 12, 2022 Mar 12, 2022

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Hi Rikk

Have the same problem with permanently deleted fotos.

Can you help to recover by giving some instructions or answer to my inquiry please?

Thanks 

Andreas

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Adobe Employee ,
Mar 13, 2022 Mar 13, 2022

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It really depends on how long ago this happened. Can you give me an approximate date?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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