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Permanently deleted all photos - is recovery possible?

New Here ,
Jan 12, 2022 Jan 12, 2022

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Hi I Accidentally deleted all Lightroom photos including the deleted album is there anyway lightroom has a server back up because I have over 5k photos that are very important but no way of accessing them, is there any way to get these back from the server

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Android , Chrome OS , iOS: iPhone , iPadOS , macOS , tvOS: Apple TV , Web , Windows

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correct answers 1 Correct answer

Adobe Employee , Jan 12, 2022 Jan 12, 2022

Recovery depends upon several factors.

 

We would need to confirm your Adobe ID where the photos were stored.

 

A quick check of the ID with which you've used at this forum shows ~2K images deleted in the past week.  When were the other 3K items deleted from the "Deleted Items" folder? 

 

To help improve systems and to provide information to others who may be in this situation, it would be helpful to know why you deleted them from active image status and the trash as well. 

 

In any case recover

...

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Recovery depends upon several factors.

 

We would need to confirm your Adobe ID where the photos were stored.

 

A quick check of the ID with which you've used at this forum shows ~2K images deleted in the past week.  When were the other 3K items deleted from the "Deleted Items" folder? 

 

To help improve systems and to provide information to others who may be in this situation, it would be helpful to know why you deleted them from active image status and the trash as well. 

 

In any case recovery of image and video files may be possible but the membership in Albums, Folders, etc would not be recoverable. 

Rikk Flohr: Adobe Photography Org

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New Here ,
Mar 12, 2022 Mar 12, 2022

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Hi Rikk

Have the same problem with permanently deleted fotos.

Can you help to recover by giving some instructions or answer to my inquiry please?

Thanks 

Andreas

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Adobe Employee ,
Mar 13, 2022 Mar 13, 2022

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It really depends on how long ago this happened. Can you give me an approximate date?

Rikk Flohr: Adobe Photography Org

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New Here ,
Apr 17, 2023 Apr 17, 2023

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Hello have the same problem could you please help?

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New Here ,
Apr 18, 2023 Apr 18, 2023

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no

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New Here ,
May 20, 2024 May 20, 2024

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Hi Rikk, I have the same kind of situation. All photos permanently gone by a mistake. It happend up to 2 hours ago. Is there any chance that You can help me restore these photos? They are realy important. 

Thank you in advance! 

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Adobe Employee ,
May 21, 2024 May 21, 2024

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@Piotr24730340huiy  We are looking into the possibility. Please stand by. 

Rikk Flohr: Adobe Photography Org

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New Here ,
Dec 12, 2024 Dec 12, 2024

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same thing with me and it happpend a month or 2 ago and i deleted 21000 photos

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