• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photo failed to import in Lightroom Mobile

New Here ,
Jan 29, 2023 Jan 29, 2023

Copy link to clipboard

Copied

I having Issue with my lightroom app 

One photo failed to import error Please Help Me To Resolve Tis Problem 

 

 

{Title edited by Moderator}

TOPICS
Android

Views

189

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

Copy link to clipboard

Copied

Hi there, 

 

Thanks for reaching out.

Which exact version of Lightroom on your mobile are you using? Do you get the error while importing from a specific location or a specific image/collection? What is the file format of the image? 

 

You may check out the suggestions offered in this discussion: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-mobile-failing-to-import-phot...

 

If the issue persists, please share a diagnostic log with us.

Help wiki page to generate diagnostic logs here: https://helpx.adobe.com/lightroom-cc/kb/generate-share-logs-lightroom-mobile.html

 

Let us know the outcome.

 

Regards,

Ranjisha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2023 Feb 01, 2023

Copy link to clipboard

Copied

I am using latest Version of lightroom mobile. The error will appear when importing the image from any location 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 01, 2023 Feb 01, 2023

Copy link to clipboard

Copied

Thanks for the info. Did you try out the steps mentioned in the discussion?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

LATEST

Yes

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines