• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photos appear in black when I open the Lightroom 4.1

New Here ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

When I open the LR the photos are all black and don't open, I can't edit. What can I do? You will not have the latest update (4.1).
I cannot update because my Windows does not update to a version compatible with Lr.
TOPICS
Windows

Views

97

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mar 12, 2021 Mar 12, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry that you're getting a black screen in Lightroom Desktop 4.1.

 

You can resolve this issue by signing out and then signing in again. 

  1. From the menu bar, choose Help > Sign Out.
  2. Lightroom will now restart. 
  3. Sign in with your Adobe ID again when prompted.

 

If that does not help, would you mind deselecting the option "Use Graphics Processor" located in Lightroom's Preferences > Performance menu, then relaunch the app and let us know if it helps?

 

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines