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only recently i have had this issue i can view the photos no problem in the library with many others i have but i cannot view any photos when i click on them and try and edit them all i see is a black rectangle that blends in to the background. any help in solving this will be much appreciated.
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Hi,
We're sorry about the trouble with Lightroom. Would you mind going to Lightroom.adobe.com to check if you're able to see the images that are opening up this way?
If they appear fine, please go to the Preferences for Lightroom, then Performance & disable the option to Use Graphics Processor. Once done, quit & relaunch Lightroom to check if that helps.
Regards,
Nikunj
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Hi,
We're sorry about the trouble with Lightroom. Would you mind going to Lightroom.adobe.com to check if you're able to see the images that are opening up this way?
If they appear fine, please go to the Preferences for Lightroom, then Performance & disable the option to Use Graphics Processor. Once done, quit & relaunch Lightroom to check if that helps.
Regards,
Nikunj
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Many thanks
Problem solved