Photos not exporting

[Tania5DC5]

1. lightroom 9.0 cloudbased

2. windows 11

My pictures are not exporting. I am getting an unknown error message. I am on Windows 11. I have checked for updates, closed the app, and restarted my computer several times.  It will only export the same two pictures.

[nikunj.m]

Hi, thanks for reaching out! 

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

Are you exporting to a folder on your computer's internal storage or a folder on an external drive? It would be helpful if you could share a screenshot of the error you're getting. 

Thanks,
Nikunj