Photoshop and lightroom do not work at all

[bartek_2306]

I can't fully use photoshop and lightroom, camera raw doesn't work in photoshop. Lightroom doesn't start at all.

Windows 11, graphics drivers updated.

Everything installed, I think, on the local disk. I use an account on a local domain.

Error report: 

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="20.1.0.202408221004_ffa31df" clientVersion="20.1.0.202408221004_ffa31df" applicationName="Adobe Lightroom" applicationVersion="8.1" build="20241205-0700-3674d7f" source="Windows-Client" crashType="n/a">
<time year="2025" month="1" day="9" hour="12" minute="10" second="2" timeoffset="60" timezone="Åšrodkowoeuropejski czas stand." crsessionduration="72"/>
<user guid="258a2422-d835-4fcb-9e5d-60a076a89995"/>
<system platform="Windows 11 Pro" osversion="11.0" osbuild="22631" applicationlanguage="en-us" userlanguage="pl-PL" oslanguage="pl-PL" ram="16208" machine="Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz" model="Intel64 Family 6 Model 165 Stepping 3" cpuCount="12" cpuType="8664" cpuFreq="2904 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 2060" description="NVIDIA GeForce RTX 2060" driverDate="20241203000000.000000-000" driverVersion="32.0.15.6636" videoModeDescription="1920 x 1080 x 4294967296 kolorów" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1F08&#38;SUBSYS_C53019DA&#38;REV_A1&#92;4&#38;92770BD&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FFDCB2AFB4C">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFDCB2AFB4C" symbolname="RaiseException"/>
<stackStatement index="1" address="0x00007FFD99A32743" symbolname="_NLG_Return2"/>
<stackStatement index="2" address="0x00007FFDCDAD4C96" symbolname="RtlCaptureContext2"/>
<stackStatement index="3" address="0x00007FF612A0A2B0" symbolname="GetAppInstance"/>
<stackStatement index="4" address="0x00007FFD1E923BE4" symbolname="unknown"/>
<stackStatement index="5" address="0x00007FF6127023D2" symbolname="gudeVersion"/>
<stackStatement index="6" address="0x00007FFDCC8A259D" symbolname="BaseThreadInitThunk"/>
<stackStatement index="7" address="0x00007FFDCDA8AF38" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00000061370FC6A8"/>
<register name="RBX" value="0x00000061370FE940"/>
<register name="RCX" value="0x0000006100000000"/>
<register name="RDX" value="0x000001C2C2CD1EC0"/>
<register name="RSI" value="0x00000061370FF180"/>
<register name="RDI" value="0x00000061370FDD10"/>
<register name="RSP" value="0x00000061370FCE80"/>
<register name="RBP" value="0x00000061370FD560"/>
<register name="RIP" value="0x00007FFDCB2AFB4C"/>
<register name="EFL" value="0x0000000000000206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

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<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

[Rikk Flohr: Photography]

The error "EXCEPTION_UNKNOWN" with exception code "0xe06d7363" can usually be resolved by reinstalling the Microsoft Visual C++ Redistributable.