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Pincel não funciona

New Here ,
Apr 25, 2022 Apr 25, 2022

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Eu utilizo o lightroom (cloud-based) desktop e a ferramenta pincel não está funcionando depois da última atualização. A ferramenta é inserida na área de trabalho mas não é possível fazer o mascaramento da área que eu desejo ( outros componentes de mascara, como gradiente radial, estão funcionando normalmente). Alguma dica pra solucionar o problema?

 

Att, 

 

Rosemar Vieira

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correct answers 1 Correct answer

Adobe Employee , Apr 25, 2022 Apr 25, 2022

Hi Rosemar,

 

Thanks for highlighting this. Can you share a few more details on the issue that you see with the brush tool on Photoshop Express on your Laptop? Did you try re-logging in and re-installing the application? Which version of Windows are you using? When you used the brush before the update, did it work? What happens when you try to mask the area? Do you see any error messages? 

 

We're here to help, just need some more info.

 

Regards,

Ranjisha

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Hi Rosemar,

 

Thanks for highlighting this. Can you share a few more details on the issue that you see with the brush tool on Photoshop Express on your Laptop? Did you try re-logging in and re-installing the application? Which version of Windows are you using? When you used the brush before the update, did it work? What happens when you try to mask the area? Do you see any error messages? 

 

We're here to help, just need some more info.

 

Regards,

Ranjisha

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New Here ,
Apr 27, 2022 Apr 27, 2022

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Olá Ranjisha,

Como você sugeriu eu reinstalei o aplicativo e agora está funcionando perfeitamente. Obrigada pela rápida resposta.

Até mais:)

 

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Adobe Employee ,
May 02, 2022 May 02, 2022

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Awesome, thanks for the update, Rosemar24125271jg5n

 

Thanks,

Mohit

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