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Plan vencido

New Here ,
May 03, 2022 May 03, 2022

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Pague un plan de 12 meses el 07 abril 2022 y ahora en la aplicación me sale que la suscripción está vencida. A donde me puedo dirigir para buscar solución?

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Adobe Employee ,
May 03, 2022 May 03, 2022

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Hello @Nayudel24301118nj7m 

I see no subscription history at all for the email ID you used to write for help.  My guess is that you signed into Lightroom and subscribed using a different email ID.  

 

If you cannot remember the correct email ID to sign into Lightroom, please contact Adobe Support.   Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.  Let them know you need helping to remember your correct email ID for login.

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