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Premium account doesn’t works

New Here ,
Jan 08, 2021 Jan 08, 2021

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I paid 4 days ago and now I need to suscribe again!!!  Why??? The premium functions doesn't works!!  Why??

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Mobile, Problem or error

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Adobe Employee ,
Jan 10, 2021 Jan 10, 2021

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Hello Hugo

Please check you app now.  It should be back to normal.  Sorry for the trouble.

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New Here ,
Jan 11, 2021 Jan 11, 2021

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I have the same problem.

i can not access to the premium functions.

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Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

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Hi Lydia

Please check the app again, it should be working now.  Apple reported a payment problem on their side.  Please make sure your method of payment for iTunes is working smoothly so that service is not interrupted again.

Thanks,

Charlie

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New Here ,
Jan 13, 2021 Jan 13, 2021

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I check now, and it's ok! Thank you!

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