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I bought a premium licence, starting with a 2 months trial period (from galaxy store). After starting lr the premium features remained blocked. When I want to buy a licence again I get a error saying: licence already bought. I am logged with right Login for sure. In Galaxy Store the subscription is valid. Please help resolving the issue.
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Hey @A.32409631gna3 . Welcome to the Lightroom Community. I'll help you figure this out.
I've checked the account you're signed into the community with, but I could not find an active subscription in your account. If you've been charged to your bank account, check this page for help with managing your subscription: https://helpx.adobe.com/lightroom-cc/kb/manage-subscription-samsung-galaxy-store.html
This should help. Give me a heads up if it does. Thanks!
Sameer K
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@Sameer K answer above.
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