Hello I upgraded to Premium Lightroom on mobile and my credit card was charged with the payment but my app on mobile is still basic. How can this be resolved??
Could you try a "Restore Purchases" via the Lr Mobile settings, which can be triggered via the top left Lr-icon in albums view and when you then tab on the first account-entry. If you still see the problem try to sign-out from iTunes&App Store via the iOS settings. Just tab the navigate to iTunes&App Store and long-tab your apple id which brings up the option to sign-out. Afterwards start the renewal process from within LrMobile again and once prompted add your apple-id and credentials. Hope this helps. - Guido/ Lr Mobile QE
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