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Premium version activation

New Here ,
Nov 02, 2021 Nov 02, 2021

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I have paid ₹1700 for premium and from my back account the amount has been deducted but premium version is not activated

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correct answers 2 Correct answers

Adobe Employee , Nov 03, 2021 Nov 03, 2021
Hi. I've just had a look at our server-side and I can see a valid subscription applied to the Adobe-id which you use for this forum. Have you  to re-sign-in with the same Adobe-id? - hope this helps, Guido/ Lr QE

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Adobe Employee , Nov 03, 2021 Nov 03, 2021
Hi, Thank you for being an Adobe Customer. I have processed a refund for your account.

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Adobe Employee ,
Nov 03, 2021 Nov 03, 2021

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Hi. I've just had a look at our server-side and I can see a valid subscription applied to the Adobe-id which you use for this forum. Have you  to re-sign-in with the same Adobe-id? - hope this helps, Guido/ Lr QE

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New Here ,
Nov 03, 2021 Nov 03, 2021

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I have re installed the app and activated the premium for 420/month.but before that I have paid ₹1700 for which the amount has been deducted from my account . kindly return the amount of ₹1700

 

 

 

 

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Adobe Employee ,
Nov 03, 2021 Nov 03, 2021

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Hi,

Thank you for being an Adobe Customer.
I have processed a refund for your account.

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