Premium version is not accessible to me it keeps stopping

[Soumya_Katare5333]

Lightroom keeps stopping even after paying for the premium version i am not able to download my edited videos.I have complained about it a lot of times. Given feedbacks bt they are not doing anything about it.

1. 

 

 

[Srishti Bali]

Hi @Soumya_Katare5333

Sorry to hear you're running into this issue. To assist you better, could you please provide a few more details:

• Which version of Lightroom are you currently using?

• What device and operating system are you working on?

• Have you already tried reinstalling the Lightroom app to see if that resolves the problem?

Once we have this information, we can help troubleshoot further or suggest the best next steps.

Regards,

Srishti