Preset and data photo lost after uninstalled Lr on apple ios

[Tressy26398537ihoc]

Dear All,

can you help me how fix restore preset photos and lightroom data, i uninstalled the Lr app on my apple ios, i used free app lightroom, i'm surprised my preset photos are all gone after i saved it for 5 years, thank you for attention.

[yamato7 · Accepted solution]

Lightroomは写真やプリセットは、基本的に全てクラウドにデータが保存されます。

無料版はクラウドに保存ができません。

有料のサブスクリプションを購入すると、クラウドにデータをバックアップすることができます。

無料のままだと、ログアウトしただけで写真が失われてしまいます。

[Charlie.D]

Hello @Tressy26398537ihoc 

'Alpha7' is correct.  For your convenience, let me post this translation from google:

Lightroom basically stores all photos and presets in the cloud.

The free version cannot save to the cloud.

If you purchase a paid subscription, you can back up your data to the cloud.

If you stay free, your photos will be lost just by logging out.

~~~~~

In short, if you are using the free app, nothing is backed up to Lightroom's cloud storage.  If you reinstall Lightroom, you will need to install presets from your original sources again, or otherwise restore a backup of your device from a time when the presets still existed in Lightroom.