Presets installation is not working

[Maria Inês98C6]

Hello everyone! 
I need help with my presets.
I have installed in the same way of the others that I have been working but it hasn’t worked at all.
I will send to you a video!
I am afraid to delete my app and all the information that I have will be deleted too. 
Thank you 🙏🏻 

[Rob_Cullen]

I viewed your video.

I think you are trying to create a Preset from the Advertising image (that will NOT contain editing)

Add (Import) all the other DNG files from the supplier to the catalog then Edit another DNG photo and create a Preset from this. Repeat with other photos for each preset.

The Advertisement 'Header' photo - no preset edits!

I think these are the DNGs with Presets-

[Maria Inês98C6]

Hello! 
Thank you for your help, but it happens also with DNG images that contains presets. The fisrt ones I bought from a instragrammer, it was all right but then it happened this. It is like the Lightroom doesn't recognize the presets and downloads the original image. 
Thank you 

[Rob_Cullen]

Android phone- Seems I missed the reports of many other v6.2 users with the same bug! I thought I had the answer but the 'bug' bites back!

https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/m-dng-imports-after-6-2-update-doesn-t-...

[Sahil.Chawla]

Hi there,

Welcome to the community!

This issue has been logged as a bug and our product team is working on a fix for the same which might be out very soon. You may check and follow this conversation for any updates regarding this. https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/m-dng-imports-after-6-2-update-doesn-t-...

Regards,
Sahil

[Sahil.Chawla · Accepted solution]

We have just released version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if it's working for you now...and sorry for the trouble

Regards,
Sahil

[Samson26666341odpw]

no. this bug is still a thing

none of my presets show up in the import window

[Rob_Cullen]

Please provide more information about your device and Lr version.

You would not "Import" presets (on Android devices).

Instead you-

1) Import (Add) an image file that is in the DNG file-format.

2) Edit this image -Do NOT make any changes!

3) SAVE a Preset,  (which extracts the editing adjustments from the DNG file and uses them for the newly created preset.)

DNG presets in Lightroom mobile