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Presets missing after reinstalling Lightroom Mobile

New Here ,
Mar 26, 2023 Mar 26, 2023

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After I reinstalled the Lightroom app, all my presets and saved photos disappeared there. What can I do?

 

{Title edited by Moderator for clarity and to aid search queries} 

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iOS: iPhone , macOS

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correct answers 1 Correct answer

Adobe Employee , Mar 27, 2023 Mar 27, 2023

Deleting the free version of Lightroom also deletes images and presets that were inside the app.  If you use the free app then you need to restore the device from a back up you made when the presets were still in the app.

 

However, if you have a subscription then the presets would be stored in the Cloud and should sync down from there after reinstalling the app and signing back into your same paid account.

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Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

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Deleting the free version of Lightroom also deletes images and presets that were inside the app.  If you use the free app then you need to restore the device from a back up you made when the presets were still in the app.

 

However, if you have a subscription then the presets would be stored in the Cloud and should sync down from there after reinstalling the app and signing back into your same paid account.

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Same thing happens to me and I don't agree with having to pay to have your presets backed up and edits. Should just be free for all users. 

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