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Presets Not Applying

New Here ,
Mar 18, 2021 Mar 18, 2021

I'm using Lightroom mobile on my iPhone 11. I have purchased multiple presets and follow the instructions to add them to LR. When I apply a preset to a photo, nothing happens. There's no change to the photo. I've tried different presets and different photos, all the same. Please help!

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2021 Mar 22, 2021

We have just released a version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if its working for you now...and sorry for the trouble - Guido/ Lr Mobile QE

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

Me too! This is. Wet frustrating! Apparently the new update (6.2) doesn't allow iOS users to import dng files. Android is apparently still able to though. I really hope they fix this soon...

 

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

We have just released a version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if its working for you now...and sorry for the trouble - Guido/ Lr Mobile QE

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New Here ,
Mar 23, 2021 Mar 23, 2021

Yes, it's working now. Yay!! Thank you!

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New Here ,
Jun 24, 2022 Jun 24, 2022
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Hello

 

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