Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Presets Not Applying

New Here ,
Mar 18, 2021 Mar 18, 2021

Copy link to clipboard

Copied

I'm using Lightroom mobile on my iPhone 11. I have purchased multiple presets and follow the instructions to add them to LR. When I apply a preset to a photo, nothing happens. There's no change to the photo. I've tried different presets and different photos, all the same. Please help!

TOPICS
Presets or profiles, Problem or error

Views

196

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 22, 2021 Mar 22, 2021
We have just released a version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if its working for you now...and sorry for the trouble - Guido/ Lr Mobile QE

Likes

Translate

Translate
Community Beginner ,
Mar 18, 2021 Mar 18, 2021

Copy link to clipboard

Copied

Me too! This is. Wet frustrating! Apparently the new update (6.2) doesn't allow iOS users to import dng files. Android is apparently still able to though. I really hope they fix this soon...

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

We have just released a version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if its working for you now...and sorry for the trouble - Guido/ Lr Mobile QE

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

LATEST

Yes, it's working now. Yay!! Thank you!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines