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Presets Not Applying

New Here ,
Mar 18, 2021 Mar 18, 2021

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I'm using Lightroom mobile on my iPhone 11. I have purchased multiple presets and follow the instructions to add them to LR. When I apply a preset to a photo, nothing happens. There's no change to the photo. I've tried different presets and different photos, all the same. Please help!

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2021 Mar 22, 2021

We have just released a version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if its working for you now...and sorry for the trouble - Guido/ Lr Mobile QE

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Me too! This is. Wet frustrating! Apparently the new update (6.2) doesn't allow iOS users to import dng files. Android is apparently still able to though. I really hope they fix this soon...

 

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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We have just released a version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if its working for you now...and sorry for the trouble - Guido/ Lr Mobile QE

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New Here ,
Mar 23, 2021 Mar 23, 2021

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Yes, it's working now. Yay!! Thank you!

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New Here ,
Jun 24, 2022 Jun 24, 2022

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Hello

 

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