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1

Presets showing up wrong

New Here ,
Nov 06, 2018 Nov 06, 2018

I imported my presets into the desktop version of my Lightroom CC and it synced with my mobile app. However some of the presets that synced over are showing up like they are broken. Example the preset is there but when applied to a photo the photo is turned askew. I don’t know how else to describe it. Other presets are coming in as red and blue highly saturated and the rest are totally fine. I’ve tried deleting and reimporting the presets with the same issues. Any ideas? Has this happened to anyone else?

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Adobe Employee ,
Nov 08, 2018 Nov 08, 2018

Hi there,

Sorry to hear about the incorrect presets, could you please check here and let us know if the presets are here? Photo Editor | Online Photoshop Lightroom

Regards,
Sahil

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Community Beginner ,
Nov 10, 2018 Nov 10, 2018

I am having the exact same issue... presets show up in mobile app, presets show up in the link you just provided, but rather than them coming in dysfunctional like kissedbysunshine, they are not available at all. User presets have completely disappeared in Lightroom CC on desktop.

Brittli

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Community Expert ,
Nov 11, 2018 Nov 11, 2018

brittliw  wrote

I am having the exact same issue... presets show up in mobile app, presets show up in the link you just provided, but rather than them coming in dysfunctional like kissedbysunshine , they are not available at all. User presets have completely disappeared in Lightroom CC on desktop.

Brittli

What you see is most likely not the same issue. Check what kind of image you have selected. If you have selected a JPEG or TIFF image, then those presets that are specific for raw-files (basically that's those presets that apply a camera profile) will become invisible.

-- Johan W. Elzenga
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Community Beginner ,
Feb 04, 2019 Feb 04, 2019
LATEST

I do see that I am mostly editing raw photos. I'm not sure when this changed, my process has always been the same from the beginning... should i switch this setting somehow? Or is there a way for me to make those invisible presets appear again, even while editing raw files?

On another note, when I use my phone to edit my pictures on the Lightroom App, it lets me edit raw files with the user presets. Not sure why it allows me to on my phone but not my laptop.

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