Presets

[susan24398417i7oi]

Hi there, I have been using LR mobile for years...I have had a ton of presets and recently I ran into a storage error and the app was glitching. I finally decided to delete the app and re-download it (thinking because we sign in to our accounts all would be saved) some photos are there...the ones from the past two years are gone....and all my user presets have been deleted. Is there any way I can recover them? Please help.

[dj_paige]

You are in the wrong forum. You want to post in the Lightroom ecosystem forum.  (post has been moved)

[susan24398417i7oi]

I'm sorry I've never used this before how do I get to that forum

[susan24398417i7oi]

Hi there, I'm not sure I understand. I e gone to my files but there is no
recent category I see

[JohanElzenga]

Do you use the free version? If so, that version does not sync to the cloud but stores everything locally. If you delete an app, you also delete its locally stored data. The only way to get these back is by restoring your phone from a backup.