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Hello! I am just activating a new iPhone and am trying to sync over 50 presets I had bought and for whatever reason, it synced my account, but not my presets. How do I get them onto this device?
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Hello @Kyley5CBE
From your wording, I'm not clear if you are having trouble seeing your synced presets in a paid Lightroom subscription account, or if you having trouble importing presets from a 3rd party..
If you are a user of the free app, photos and presets do not sync across devices -- you will need to re-import presets into your free account on each device. Lightroom syncs across devices only for subscribed accounts. Perhaps you could restore a backup of your old phone with presets onto your new device, to save some time/effort? See this page for more info: https://helpx.adobe.com/lightroom-cc/using/lost-photos-presets-lightroom-mobile.html
If the presets that a preset seller shared with you are in the form of DNG images, and you need to re-import them on a new device, you can check out the steps suggested here: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/learn-how-to-import-and-use-dng-presets...