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Presets

New Here ,
May 10, 2022 May 10, 2022

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Hi there, I have been using LR mobile for years...I have had a ton of presets and recently I ran into a storage error and the app was glitching. I finally decided to delete the app and re-download it (thinking because we sign in to our accounts all would be saved) some photos are there...the ones from the past two years are gone....and all my user presets have been deleted. Is there any way I can recover them? Please help.

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LEGEND ,
May 10, 2022 May 10, 2022

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You are in the wrong forum. You want to post in the Lightroom ecosystem forum.  (post has been moved)

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New Here ,
May 10, 2022 May 10, 2022

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I'm sorry I've never used this before how do I get to that forum

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New Here ,
May 10, 2022 May 10, 2022

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Hi there, I'm not sure I understand. I e gone to my files but there is no
recent category I see

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Community Expert ,
May 11, 2022 May 11, 2022

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Do you use the free version? If so, that version does not sync to the cloud but stores everything locally. If you delete an app, you also delete its locally stored data. The only way to get these back is by restoring your phone from a backup.

 

-- Johan W. Elzenga

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