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problem with syncing

Community Beginner ,
Nov 23, 2023 Nov 23, 2023

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I have a problem with syncing.
According to my account, I was already using 4.6GB out of 20GB. Apparently, there is an action going on where 524 files would be synced. However, there is no progress in that sync, the counter is stuck.
However, I have no files in my creative cloud. What is going on here and how can I fix it?

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Community Beginner ,
Nov 24, 2023 Nov 24, 2023

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Please provide a solution

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Community Expert ,
Nov 24, 2023 Nov 24, 2023

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Hi,

 

It's worth visiting http://lightroom.adobe.com/ and checking for any sync issues (there may be a tab on the left). If there is, delete the relevant file and hopefully this will free up sync.

 

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New Here ,
Nov 24, 2023 Nov 24, 2023

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Same problem on my end. http://lightroom.adobe.com/ on chrome also just keeps loading. 

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