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Problema al exportar fotos

New Here ,
Aug 29, 2021 Aug 29, 2021

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Al intentar exportar una foto, selecciono la carpeta pero el programa me dice que hubo un error y no puede exportarla, se cierra el programa automáticamente. Intento abrirlo otra vez, pero aparece un mensaje de Error y me manda a Microsoft Store, donde aparece que la app tuvo un problema y debo reinstalarla, lo hago, la aplicación abre y al nuevamente intentar exportar una fotografía, todo se repite. 

Ayuda, poseo muchas fotos que ya no puedo descargar.

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Android, Chrome OS, Cross-app workflows, SDK, Windows

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Please go to Help>System Info… and get us the exact installed version number of your software. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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