Hi, Sorry you're having trouble.
Using the Adobe ID you signed in with on this forum I see you have an annual subscription for Lightroom with 1TB that renews on March 28th. Try the steps on this page:
If that doesn't work contact Adobe Customer Care.
They should be able to sort it out.
Go to this link and click the chat bubble in the lower right.
…or call this number
1 (800) 833-6687