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Problems with presets in iOS17

Adobe Employee ,
Oct 10, 2023 Oct 10, 2023

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I have a few purchased presets installed in my Lr cloud that have a few issues on mobile (iOS17.0.2 & iPhone 15 Pro): 

- Presets make photos incredibly dark, and display completly different behavior to using the same presets on the same image on the desktop app (Mac Sonoma)

- Selecting a preset folder, choosing a preset, and then tapping the "back" arrow will sometimes make most of my presets drop from the selection list

 

 

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iOS: iPhone

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Adobe Employee ,
Oct 20, 2023 Oct 20, 2023

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Hello @good_Hummingbird5ECC 

Sorry for the slow reply.  I can't immediately reproduce trouble with my own presets, and assuming others see it working is probably why no one responded.

 

Have you contacted the maker of the presets for help?  They could contact Adobe if needed.

 

Regarding your presets disappearing.. That is something else I cannot reproduce.  What Lightroom app imported these presets, iOS?   After tapping the cloud icon to confirm everything is synced, does it help to re-install the app?

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