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Problems with sync from Lightroom Clasic after changing my computer

New Here ,
Mar 20, 2023 Mar 20, 2023

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Dear all,

 

I have recently changed my laptop. I've copied all my photos and my old catalog (LR Classic) to the new one and have been using the catalog without any problems. After importing some new photos I've noticed that I can't see the icon on the left of the catalog to sync the imported photos. After looking for the answer in the forum I imagine that Adobe is treating the catalog in the new computer as a new catalog and so not allowing me to sync from it. Any ideas on how to solve this problem?

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Community Expert ,
Mar 20, 2023 Mar 20, 2023

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"I've copied all my photos and my old catalog (LR Classic) to the new one "

Copying catalog to another system will treat the catalog as a "new catalog".

"I've noticed that I can't see the icon on the left of the catalog to sync the imported photos."

The Cloud icon is no longer "on the left" (if you have a recent upgrade to LrC) but rather on the top-right corner with the Module Menu. (Press [F5] if the module menu is not visible.)

Rob_Cullen_0-1679347223739.png

If you click the 'Cloud' icon, and Start Sync, you should get an error message to set the catalog as the current 'Sync' catalog. Choose "Yes....."

2023-03-21 07_26_43-Clipboard.jpg

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Mar 21, 2023 Mar 21, 2023

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Dear Rob,

Thanks for your reply.

The cloud icon is working fine and sync shows as activated

Captura de pantalla 2023-03-21 102527.png

But on the left of my catalogs I still can't see the sync option.

 

Captura de pantalla 2023-03-21 102547.png

 

I have just updates the Lightroom to see if it works but still can't find the solution. Any ideas?

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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What do you see if you filter for 'Synced Collections'?

2023-03-22 14_42_31-Roberts Catalog-v12 - Adobe Photoshop Lightroom Classic - Library.jpg

Sorry in my earlier reply I assumed you were asking about the "Cloud menu" that was under the Identity Plate of old LrC versions.  I am now aware you are missing the 'Sync' icons.

I also saw this briefly in my catalog, but a restart fixed it.

Have you upgraded to v12.2.1 ? And you could try a Preferences reset (if not sone already). Preferences Reset 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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