Purchased premium but cannot access.

Report · Mar 14, 2024

I just paid for a month of premium but it came up saying the payment did not work, but it took the money out of my account and says on my Google play that I am subscribed.

I also cannot restore purchases.

Report · Mar 25, 2024

Hey, @Taylor36089276gpuw. Welcome to the Lightroom Community. I'll help you figure this out. I've reviewed the account you're signed in with to the community & found that you have a Lightroom mobile subscription from the Android store.

The respective app store manages subscriptions from the mobile app store. You can contact their support channels if you've been charged already.

Check this page for help with managing your subscription with the App Store: https://adobe.ly/43uFJrP

This should help. Give me a heads-up if it does. Thanks!

Sameer K