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Re: Why can’t I edit or export images from over a year ago?

Adobe Employee ,
Nov 02, 2021 Nov 02, 2021

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Hi @Deleted User 

I can't reproduce the issues you describe in my own account with photos that were imported years ago or recently.

 

Are you looking at photos in your own account, or are you browsing images in a shared album owned by another Lightroom user? 

 

Or is it possible you are signed into the wrong account?  Checking against the account you used to post for help on the forums, I see a Lightroom account created only about a week ago.  Maybe you signed into the wrong account a week ago, and signing back into your original account will help?

Also, have you update to the lastest app release for iOS, version 7.0.1

I will send you a direct message soon to gather more info and a diagnostic log from you.

 

Thanks,

Charlie

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