Refund.

New Here ,
Aug 26, 2021 Aug 26, 2021

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O teste gratuito do aplicativo expirou e foi deduzido do meu cartão. Não uso o Aplicativo, como posso solicitar um reembolso?

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correct answers 1 Correct answer

Adobe Employee , Aug 26, 2021 Aug 26, 2021
Hi, Sorry you're having trouble. Try the steps on this page. https://apple.co/3nrrNtI I hope that helps.

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Adobe Employee ,
Aug 26, 2021 Aug 26, 2021

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Hi, Sorry you're having trouble. Try the steps on this page. https://apple.co/3nrrNtI

I hope that helps.

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New Here ,
Aug 26, 2021 Aug 26, 2021

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Thanks for the answer! I've already made the cancellation, but I haven't received anything about the refund. Can you help me?

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Adobe Employee ,
Aug 26, 2021 Aug 26, 2021

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Hello @Igor5C48 

Adobe sold your Lightroom Mobile subscription through Apple.  It is Apple that owns iTunes transactions, and you should contact Apple Support to see if they can help with a refund.  Apple Support is usually very helpful, and if you explain your issue with the they will try their best to help you.

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