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Renovei a assinatura

New Here ,
Jan 23, 2023 Jan 23, 2023

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Renovei a assinatura e não consigo usar, só da assinatura expirada.

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Adobe Employee ,
Jan 24, 2023 Jan 24, 2023

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Hi there,

 

Thanks for reaching out.

How have you renewed the subscription? Did you get any confirmation messages? 

Have you tried signing out and signing back in? Can you DM us your Adobe ID?

We're here to help, just need some info.

 

Regards,

Ranjisha

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New Here ,
Jan 25, 2023 Jan 25, 2023

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Boa noite, eu já fiz todas as etapas e o problema continua. 

Como faço para mandar meu ID ???

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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Sorry to hear that. Send us your ID as a personal message.

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New Here ,
Jan 26, 2023 Jan 26, 2023

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Ook, mandei. 

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