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Select Subject in Lightroom Mobile showing error 'Something went wrong' (Android)

New Here ,
Jul 05, 2022 Jul 05, 2022

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Select subject downloading error massage solve the problem.

Screenshot_20220705-212616.jpg

 

{Title edited by Moderator}

 solve this problems

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Adobe Employee ,
Jul 07, 2022 Jul 07, 2022

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Hi there, 

 

Sorry about the trouble with the select subject on Lightroom Mobile. We're here to help.

Which version of Lightroom Mobile and Android are you using? What is your device specification? Is it happening with just one image or all images? 

Can you log in to the cloud,  lightroom.adobe.com, and check if your assets are synced or not? If it's synced, try logging out of the application, uninstall it, and reinstall it again.

Please verify your device meets the necessary system specifications: https://helpx.adobe.com/lightroom-cc/system-requirements.html.

 

Note:

Certain features like Select Subject and Select Sky in Masking are supported only on Android devices with more than 6 GB RAM. Technology Previews (features that may not be completely production-ready yet but available to try out) are allowed on devices having between 4 GB and 6 GB RAM. Still, you could experience an occasional crash under memory pressure. On devices with less than 4 GB RAM, these features are unavailable.

 

Let us know if it helps.

 

Thanks

Ranjisha

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