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“Something went wrong error”

New Here ,
Nov 28, 2020 Nov 28, 2020

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I can't post pics from Lightroom mobile to Instagram? Am I doing something wrong or is there a fix?

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Mobile, Problem or error

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New Here ,
Nov 29, 2020 Nov 29, 2020

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I'm having the same problem (yesterday Nov 29). I had to download it to my iPhone to share to instagram. I just tried again and now have an insufficient storage space error in Lightroom my iPhone. It can't be my account as I'm only 59% capacity.

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New Here ,
Nov 29, 2020 Nov 29, 2020

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Iwas able to upload a photo from iPhone LR to Facebook. Instagram issue??

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New Here ,
Nov 29, 2020 Nov 29, 2020

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I found the fix... press and hold the Instagram logo and another menu will
pop up that says post to...

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New Here ,
Nov 29, 2020 Nov 29, 2020

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Press and hold the Instagram logo when hit share... or long press untill another menu pops up... 

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Adobe Employee ,
Nov 30, 2020 Nov 30, 2020

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In some cases this might help, if you select "Open in App".
Not sure if the trigger is that the account is linked to Facebook or not.

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New Here ,
Nov 30, 2020 Nov 30, 2020

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I tried the Open in App - didnt work either. I can upload/share to Instagram from my iPhone Camera roll...

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Adobe Employee ,
Nov 30, 2020 Nov 30, 2020

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Yes, I have one account with FB and Instagram that cannot share with that workaround.


Since the error thrown by Instagram is very generally used it's hard for us to tell what's wrong.
You can e.g. get the same error if you try to share to Instagram if you are not logged in.

Yes the Photos app workaround is the only one that works at the moment.
I've tried to share from other apps to Instagram too, but they also fail.
Meaning this can't be a Lightroom only issue.

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New Here ,
Nov 30, 2020 Nov 30, 2020

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on my iPhone, i tried this and there is no menu that pops up when pressing the instagram icon

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Adobe Employee ,
Nov 30, 2020 Nov 30, 2020

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Got it, what device do you have?

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New Here ,
Nov 30, 2020 Nov 30, 2020

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my device is an iPhone XR. iOS 14.2

THis does look like an Instagram issue - i will contact their support

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Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

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Have you tried to look into the iOS Instagram app settings Photo settings?

Is it set to All Photos?

 

That worked for me.

 

Thanks,

Ignacio 

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