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Storage full - unable to delete

New Here ,
Jul 09, 2022 Jul 09, 2022

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Soooo LR Mobile is being ridiculous 

 

- my cloud storage is full 

- no way to access cloud storage 

- can't delete photos from LR Mobile. I can remove from album but it won't delete

- can't sort photos properly (not showing edited photos unless uploaded into the cloud) 

- can't permanently delete photos (it does nothing) 

 

Seems like Adobe is trying to strong-arm you into buying more storage by making it literally impossible to actually DELETE AND CLEAR YOUR STORAGE. 

 

Any solutions? 

 

 

 

 

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Community Expert ,
Jul 09, 2022 Jul 09, 2022

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Have you tried at http://lightroom.adobe.com/?

Also are you trying to delete individual photos or the whole Cloud Library?

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Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

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Did I get it right that when you select a photo and trigger "Remove" with the two options showing up, to "Remove from Album" or "Delete" that once you have processed the delete option this photo is  listed under "Deleted"-files (trash can)?... and when you select the photo as part of the Deleted-files  and tab Delete the the permernent deletion is processed?...btw otherwise the photos from the trash will be permanently deleted after 60 days by Lr ...- hope this helps, Guido /Lr QE

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