• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

storage is full but is not true Lightroom cloud

New Here ,
Jun 18, 2023 Jun 18, 2023

Copy link to clipboard

Copied

Hi everyone today I have a problem with Lightroom Cloud... I am trying to upload some photos (it's around 700 photos equal to 400 MB but my Lightroom shows me out of storage. full storage over 20GB. Do you know what is happening?  Thank you 

TomasBalbinder_0-1687099509757.png

 

TOPICS
Web , Windows

Views

127

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2023 Jun 18, 2023

Copy link to clipboard

Copied

According to the screenshot you have already used 21.2GB of cloud storage space but your account only includes 20GB. Therefore, you'll need to create some space for the new photos by either deleting some already stored in the cloud or upgrading your storage to the next level.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2023 Jun 18, 2023

Copy link to clipboard

Copied

Yes, I know, but my folder with photos has approximately 400MB. And Cloud is empty ... after uploaded my photos. My storage is over 20GB. I have never encountered this. I use this for 4 years without any problems.

TomasBalbinder_0-1687100618342.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2023 Jun 18, 2023

Copy link to clipboard

Copied

I have the same problem

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2023 Jun 18, 2023

Copy link to clipboard

Copied

"Cloud Storage" can be two things-

1)  FILE storage  (eg. uploading in File Explorer {Creative Cloud Folder}

2023-06-19 10_42_19-Creative Cloud Files.jpg and

2) PHOTO storage (eg. all photos added/imported to Lightroom-Mobile Apps from phones, iPads, Lr-Desktop, etc.)

The (20GB) limit is the sum or these two.

So how many photos do you already have in Lightroom.adobe.com  ?

 

Regards. My System: Lightroom-Classic 13.3.1 Photoshop 25.9, ACR 16.3.1, Lightroom 7.3, Lr-iOS 9.0.1, Bridge 14.1.0, Windows-11.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 19, 2023 Jun 19, 2023

Copy link to clipboard

Copied

There's a third element as well, Rob....Cloud Documents created in PS and other Adobe Creative Cloud apps, which sync to the cloud so that they can be accessed from other apps and computers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 19, 2023 Jun 19, 2023

Copy link to clipboard

Copied

Hi Rob there is nothing more. I deleted my photos which have 400MB and look my space.
Then when I try to upload my 700 photos to the cloud .. my cloud will be over the limit.

TomasBalbinder_0-1687198134643.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 19, 2023 Jun 19, 2023

Copy link to clipboard

Copied

LATEST

I am stupid, apologies.... I overlooked it, I chose all time from the wrong folder ... (chose RAW files instead of jpg) 

OK SOLVED 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines