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Subscribed but unable to access premium feature

Mei Nart5FB3
New Here ,
Aug 26, 2021 Aug 26, 2021

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3789596F-2807-40B0-BEDE-24185874B803.png

 

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iOS: iPhone

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Rick Spaulding - Adobe Employee
Adobe Employee ,
Aug 27, 2021 Aug 27, 2021

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Hi, don't delete the app but try force quitting then restarting your phone and see if that helps.

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Charlie.D Adobe Employee
Adobe Employee ,
Aug 27, 2021 Aug 27, 2021

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Your subscription should now be correctly updated and working in your app.  Thank you for contacting us!

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